Customer Service Advisor
Permanent with a 3 month probation period – Full Time position – Monday to Friday
Depot Road, Newmarket
Salary £18,996 to £22,002 per annum (dependent upon relevant qualifications and work experience)
Who we are:
Chemtest is an independent and award-winning company providing routine analytical services and bespoke specialist testing throughout the UK, Ireland and Europe. We achieve this through innovation, technical expertise combined with the talents of our 150 people employed throughout five strategically placed locations.
Our laboratories are UKAS accredited to ISO/IEC 17025:2005 and, where applicable the Environment Agency MCERTS Performance Standard for soils.
We are a fast-growing company at the leading edge of environmental testing and analysis. Join us and you’ll play an important part in shaping and achieving in our vision. Learn more about Chemtest and the fields in which we operate visit www.chemtest.com
What we offer:
You will be based at our Newmarket site, within this team of six 6 you will be responsible for a region and to support an Account Manager for the retention, growth and to support the client base with an outstanding customer experience.
A competitive salary, 25 days holiday a year plus bank holidays, pension scheme, life and personal accident cover.
Extensive and continual on-the-job training with opportunities for further education sponsorship and professional development.
What we are looking for:
The successful candidate will have excellent organisation and communication skills covering telecom and email, be conversant with working in a fast paced and customer driven environment, with good attention to detail and intermediate MS Office skills including Excel, Word and Outlook. Previous experience in a target driven Customer Service environment would be an advantage.
Chemtest commits to equality of opportunity for all.
To apply, please send your CV and letter of application marked ‘Private and Confidential’ to Danni Powles, Human Resources, Chemtest Ltd, Depot Road, Newmarket, CB8 0AL or email email@example.com
We are always interested to hear from candidates with analytical experience operating ICP-OES, ICP-MS, HPLC, GC-MS and GC-FID in a high throughput laboratory. If you have relevant industry experience and have analysed environmental samples for Metals, Anions, Cations, Petroleum Hydrocarbons, Pesticides, PCBs and/or Volatiles, then please send your CV and covering letter if you wish to be considered for future positions at Chemtest Ltd.